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Four ways PMs can master product discovery with Dovetail

AI extracting insights from transcribed video call.
Published
29 November 2024
Content
Liam Scanlon

As a product manager, you’re the ultimate storyteller—translating customer needs into actionable roadmaps, aligning teams, and delivering products that users love. But in the whirlwind of competing priorities, making confident decisions can feel like a constant challenge.

Dovetail is your AI-first insights hub, designed to bring clarity to customer feedback and help you turn intuition into evidence-backed decisions. Whether you’re validating ideas, rallying your team, or scaling your product intuition, here’s how Dovetail can help:

Solve the right customer problems

Delivering the right features starts with understanding what matters most to your customers. Dovetail helps you uncover themes, pain points, and motivations across all your feedback so you can prioritize with confidence and avoid costly missteps.

  • Centralize customer feedback by connecting your favorite tools and data sources.

  • Highlight key moments with tags and themes to reveal actionable insights.

  • Visualize patterns and clusters in feedback using canvas to focus on impactful opportunities.

  • Create insight reports that tie back to real customer voices, telling a story stakeholders can trust.

Get to insights faster

Time is your most limited resource. With Dovetail, you can skip manual processes like note-taking and data sorting, and jump straight into analysis. AI-powered tools get you from data to insight in record time, letting you focus on strategic decisions.

  • Transcribe video and audio recordings instantly for easier analysis.

  • Get a real-time pulse on trends in your customer experience and uncover patterns before they are problems with Ask Dovetail.

  • Generate summaries and takeaways from raw data with just a few clicks.

  • Use AI-powered clustering to identify themes in large datasets

    effortlessly.

  • Turn on Dovetail’s AI automation for instant analysis of summaries and highlights.

Win over stakeholders

Building the right product is only half the battle—aligning your team and gaining stakeholder buy-in is just as critical. Dovetail helps you consolidate customer insights into compelling, evidence-backed stories that resonate across your organization.

  • Create highlight reels that let customer voices do the talking.

  • Embed findings directly into tools like Slack, Confluence, and Jira to keep insights front and center.

  • Use Magic Summaries to craft engaging overviews that drive alignment without losing detail.

Scale your product intuition

Customer needs evolve constantly, and your ability to adapt depends on a solid foundation of insights. Dovetail acts as your long-term memory, enabling you to scale your product intuition and foster a culture of continuous discovery across your team.

  • Build a searchable insights hub for instant access to past learnings.

  • Discover themes across projects with workspace tags that connect related feedback.

  • Keep your team aligned with a homepage that highlights key insights and ongoing projects.

  • Share securely with advanced PII management, ensuring data compliance and trust.

Dovetail isn’t just a tool for research—it’s your partner in making better product decisions faster. Solve the right problems, inspire your team, and scale your impact with Dovetail.

Try Dovetail free today and redefine product discovery.

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