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Enterprise

Unlock customer centricity at scale

Join the likes of Amazon, IKEA, and Meta and empower everyone in the org keep the customer at the center of every decision.

Connecting the world’s greatest companies to their customers

Notion
Zapier
Atlassian
Okta
Deloitte
Shopify
Intel
GitLab
AWS
Amazon
Pinterest

Unlock customer centricity across the org

From easily connecting disparate data sets, to discovering insights that inspire innovation, we instantly connect everyone in the org to your customer.

Magic search

Semantic search, advanced filtering, and auto summaries make finding insights easy for anyone.

Custom home and feeds

Surface the insights that matter most to your stakeholders as soon as they log into Dovetail.

For instant insights, just Ask Dovetail

Bring the voice of your customer to life in Slack and Microsoft Teams. Empower anyone in your org to make customer centric decisions.

Make the most of every interaction

Anyone in the org can use Dovetail to uncover valuable insights. Implement best practices that extract maximum value from every customer touch point.

An insights hub built on your unique needs

Dovetail is a flexible platform, complete with the features you need to implement a solution that empowers everyone with customer insights.

Secure by design

We know how seriously you treat your customer data. That’s why we have kept security at the foundation of our platform, and we’ve got the features and certifications to prove it.

HIPAA

Healthcare data is stored and processed in Dovetail’s HIPAA solution and is compliant with the standards set out in HIPAA.

GDPR

We recognize the importance of adhering to regulations in advancing information security and privacy for citizens of the EU.

SOC 2 Type II

Our SOC 2 Type II report demonstrates the appropriate controls we have in place to mitigate risks related to security.

ISO 27001

We are fully compliant with the international standard for information security management.

You’re in good company

See how the Fortune 500 are using Dovetail to instantly scale customer knowledge and insights across their organizations.

We’re with you

Dovetail doesn’t just talk the talk about customer centricity. We walk the walk with our customers every day, and help guide you on your journey.

Customer success

Your dedicated customer success manager is here to help build solutions, support change management, and scale your team’s practice.

Help center

Access our detailed knowledge base to get started, learn tips, and stay up to date with the latest from Dovetail.

Academy

Explore curated courses, tutorials, best practices, and activities to deepen your customer understanding with Dovetail.

Unlock customer centricity org-wide

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